Notice #504187
Identified

mabl Desktop App failing to launch on some macOS devices after app update

Began:

We have identified the issue and it appears to only impact macOS machines running x64 architecture, macOS machines running on arm64 are not impacted. The team is working on a patch to the mabl Desktop app to resolve this issue for all affected users as soon as possible.

We are investigating reports of the mabl Desktop app failing to start for some users after updating to version 2.50.15 and above.

  • user interface

    web application and desktop app front end

  • test execution engine

    subsystems that schedule and execute tests against target applications

    • mabl link

      mabl's secure tunneling solution

    • test scheduling

      scheduling of test runs

    • test execution

      execution of test runs

  • insights

    generation of insights and supplemental information for test output such as visual changes

  • marketing website

    mabl's public marketing website

  • help docs

    mabl help documentation website

Previous Incidents
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